Currently, nationwide more than 250,000 physicians use traditional non-medical answering services to provide night, weekend, and holiday patient call support. But these services do little more than delay physician callback. The burden of responding to each call incident still rests squarely with the physician. MDTriage's protocol-based after-hours call procedures provide continuity and consistency for the patient, a high degree of call relief for the doctor, and enhanced levels of protection for both patient and physician.

• All calls answered by medical professionals

• No professional clinical support

• Provides patient with immediate assistance
  (within 15-30 minutes)

• Low level of patient satisfaction

• Up to 90% reduction in calls handled by doctor*

• No true physician relief

• Clinical documentation, integrated telephony, paging, electronic reporting, and e-mail

• No clinical documentation, integration, or electronic patient record accuracy

• Decreased potential for malpractice cases

• Potential for malpractice actions high